question 1. How have health care providers taken advantage of telehealth and virtual medicine to promote access to patient care during the COVID-19 pandemic?
What are some advantages and disadvantages of virtual health care?
Question 2: Imagine that Alice has been employed as a hospital admitting representative for six years. She has consistently received good performance evaluations. However, over the course of the past three months, her manager has received complaints from patients that she has been rude and unprofessional. Her manager has told HR that she should be fired immediately. What would be your first action upon receiving this request?
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